SHIPPING AND DELIVERY

SHIPPING AND DELIVERY

For the moment, we only ship to addresses within Québec and Ontario.

PACKAGING

Framed items are covered securely and placed in adjustable corrugated inserts that lock the frame in position.

STANDARD DELIVERY BY UPS

Delivery is provided by outside carriers. All deliveries are done by UPS. The package must be received and the delivery slip must be signed. The delivery address can differ from the billing address. Orders cannot be delivered to a post office box. Your payment transaction will have to be completed and accepted before deserres.ca can proceed with the delivery of your order.

Delivery of your order is subject to the carrier's rules. If you are absent at the time of delivery, you will be responsible for picking up your order in accordance with the carrier's rules. The carrier will attempt to deliver your order twice. Your order will then be returned to the order distribution centre. Your package will be shipped to the address specified at the time of your order.

Delivery fees are not calculated by item, but by order (several items may make up a single order). Your order will be delivered as quickly as possible, once it has been accepted. Delivery times may vary depending on product availability.

DELIVERY STATUS

Delivery periods depend on the delivery destination. A confirmation e-mail will be sent to the specified mail once your package has been sent. his e-mail will include a reference number that will allow you to track your package on the UPS website, UPS.ca

IMPORTANT INFORMATION

- Note that delivery fee will not be reimbursed.

- Delivery time are estimates.